How can we help?

Create an account, grab your API key, and make your first request in under 5 minutes.

Step-by-step walkthrough to set up your account and configure your first integration.

Find and copy your API key from the dashboard.

Send your first IP lookup and understand the response.

Full quickstart walkthrough with code examples.

Manage active sessions and enable 2FA for your account.

How to rotate your API keys without downtime.

How rate limiting works and what to do when you hit the limit.

Update your name, email, and other account details.

Track all security-relevant actions on your account.

Compare plans and understand what each tier includes.

How to upgrade and what happens to your existing usage.

Access your invoices and manage payment methods.

Complete documentation for all API endpoints.

Official client libraries for popular languages.

Look up multiple IPs in a single request.

How to interpret and act on lookup results in your application.

Install and configure the Predax Security plugin for WordPress.

Install and configure the Predax Fraud Guard for WooCommerce.

Install the Predax Fraud Guard app for Shopify.

Understand what tag and block thresholds to set in WooCommerce and WordPress plugins.

Block or flag traffic from specific countries or entire regions.

Install the plugin from WordPress.org, add your API key, and confirm it is connected.

What Login, Registration, Comment protection and Visitor Screening do — and why Visitor Screening must be on to screen browsing visitors.

The setup-wizard presets and what each one turns on.

How the VPN, Proxy, Tor and Datacenter controls work — and the difference between Monitor and Block.

What the risk slider does and which preset to choose.

Force-allow or force-block specific IPs or ranges.

Block visitors from chosen countries or whole regions.

Tune how many failed logins trigger lockouts.

Extra protections that reduce your attack surface, under Settings → Advanced.

A step-by-step checklist for when the plugin is installed but does not block the visitor you expect.

Test blocking without locking yourself out.

Regain access if the plugin blocks you.

Loosen things if legitimate customers are being blocked.

Authentication and authorization errors explained.

What to do when you hit the rate limit.

How to fix request validation errors.

What to do if the API is not responding.

Understanding VPN, proxy, Tor, and datacenter detection accuracy.